Salesforce raises 2021 revenue forecast on remote work boost, shares jump

Salesforce, slated to join the Dow Jones Industrial Average index on Aug. 31, offers a range of digital products that help companies manage customer relationships, order management, e-commerce and marketing. Bret Taylor, president and chief operating officer of the company, said many of those technologies have seen increased use, such as tools that help companies quickly build out curbside pickup options for their commerce operations without requiring extensive computer coding. “What it really differentiates Salesforce broadly is we have these low-code values, where you don’t need to be a professional developer to set up Salesforce," Taylor told Reuters in an interview.